Privacy Policy
Last updated: January 12, 2026
Introduction
Darwin Technologies LLC ("Darwin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Information You Provide
- Account registration information (name, email, company)
- Contact form submissions
- Payment and billing information
- Communications with our support team
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
Business Data
When you connect your business systems to Darwin, we process the data from those systems as necessary to provide our services. This data remains yours, and we act as a data processor on your behalf.
How We Use Your Information
- To provide and maintain our services
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To send promotional communications (with your consent)
- To improve our platform and develop new features
- To detect and prevent fraud or abuse
- To comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law or to protect our rights
- Business partners with your consent or as part of a merger or acquisition
Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Access controls and employee training
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your data within 90 days, unless retention is required by law.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Darwin Technologies LLC
Email: privacy@darwin-tech.ai